This document describes the warranty provided by Community Professional
Loudspeakers, a Pennsylvania Corporation, located at 333 East 5th Street,
Chester, Pennsylvania, USA 19013. If you are not sure of the extent of your
warranty, please ask for advice. This warranty does not affect your statutory
rights to the extent they cannot be limited. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE.
LIMITED WARRANTY TERMS AND CONDITIONS
1. Limited Warranty
New Community Products, as listed below (Products Covered Under This
Warranty), purchased from an authorized Community dealer in the USA, are
warranted against defects in material or workmanship under normal use for the
applicable warranty period ("Warranty Period") as listed below. For warranty
service on products purchased and used within the United States contact your
dealer or the factory. For service on Community products purchased from
outside of the United States, please contact your authorized Community
Distributor.
2. Products Covered Under This Warranty
All CLOUD, CPL, ENTASYS, I/O, iBOX, M-CLASS, R-SERIES, SLS/SBS, S-SERIES,
TLF218, VERIS, VLF, WET SERIES II, and XLTE Loudspeaker Systems, all
Community-brand HORNS and all MOUNTING KITS are covered by this limited
warranty for a period of five (5) years.
The loudspeaker enclosure of all Community WET Series II and R-Series
loudspeakers (except for R.25PA unless used indoors only) is further warranted
for structural integrity for a period of fifteen (15) years.
Note that SLS and SBS Series Electronically Controlled Loudspeaker Systems are
warranted for a period of five (5) years only when used with the appropriate
System Controller as detailed in the Community SLS/SBS Owner's Manual. Use
without the appropriate System Controller will void the warranty.
Community MVP and DnD loudspeaker systems’ warranty is listed elsewhere.
New Community loudspeakers and compression drivers sold individually are
warranted for two (2) years. Community loudspeakers and compression drivers
sold as replacement parts, not installed in Community loudspeaker systems,
are covered by this limited warranty for a period of ninety (90) days.
Community electronic controllers are warranted for one (1) year.
All Community loudspeaker systems not specifically mentioned above are
covered by this limited warranty for a period of two (2) years.
3. Warranty Coverage
Warranty coverage commences from the date of sale of the Product from an
authorized Community Dealer. The warranty begins upon date of sale to the
installer (installation products) or to the end user (retail products). Please
retain your sales receipt along with the warranty information. This warranty
applies to the product; therefore, the remainder of the warranty period will be
automatically transferred to any subsequent owner. When seeking service
under warranty you must present the original proof of purchase.
4. Warranty Service Provided
If the Product becomes defective during the Warranty Period, Community will, at
its sole option and without charge for materials and labor, repair the Product
with new or reconditioned components or parts, or replace the Product with a
new or reconditioned Product or with a functionally equivalent Product. Parts
removed from the Product during Warranty Service will become the property of
Community. The Purchaser pays to ship the Product to Community.
Community will pay for return shipping only on those products repaired under
warranty.
5. Obtaining Warranty Service
You must present a copy of your original Proof of Purchase receipt for Warranty
Service. Warranty Service may be handled by the factory or by factoryauthorized
Field Service Stations. To obtain field warranty service, contact the
factory at (610) 876-3400 for the name and address of the nearest Field Service
Station. To obtain Factory Service, contact (610) 876-3400 for a Return
Authorization (R/A) Number. If you require packaging material for the Product,
please notify Community Service when you call. Packaging materials are
available for a nominal charge.
To ship the Product for Warranty Service, the following information must be
included and legible:
• Complete name, daytime telephone number, return street address and
Return Authorization Number.
• A copy of your original Proof of Purchase receipt
• Note that the Serial Number of the Product must be unaltered, intact and
legible.